Frequently Asked Questions (FAQs)
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1. What is Smart OTCs?
Smart OTCs is a pharmacist-led resource designed to help you choose safe, effective over-the-counter (OTC) medications and health products. We offer symptom-based guides, product comparisons, and tips for common conditions like allergies, pain, eye issues, and more.
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2. Do you sell medications directly?
No, we do not sell any medications or products. We provide unbiased information and product suggestions to help you make informed choices at your local pharmacy or online retailer.
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3. Are the recommendations pharmacist-approved?
Yes. All content is curated and reviewed by a licensed pharmacist with years of experience in community and clinical pharmacy. We aim to make healthcare information practical, accurate, and easy to understand.
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4. What types of conditions do you cover?
We currently focus on common self-treatable conditions, including:
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Allergies & sinus 
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Pain & fever 
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Eye care (dry eyes, allergies, redness) 
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Skin issues (insect bites, burns, wounds) 
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Motion sickness and digestive relief 
More categories are coming soon.
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5. What if I’m not sure which product is right for me?
Our goal is to simplify your choices. Each page includes pharmacist-recommended options by symptom, product type, and key ingredient. Still unsure? You can contact us with your question.
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6. What are preservative-free eye drops? Should I use them?
Preservative-free (PF) drops are gentler and better for people with sensitive eyes or those using drops frequently. They're available in single-use vials and reduce the risk of irritation caused by preservatives in regular bottles.
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7. Do you recommend natural or non-medicated options too?
Yes! We include both traditional and natural solutions—like saline sprays, ginger for nausea, menthol patches, and herbal teas—whenever they have evidence or practical benefits.
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8. Is this information safe for kids or during pregnancy?
We aim to highlight age-appropriate or pregnancy-safe products when relevant, but always recommend checking with a healthcare provider before use, especially in children or if you're pregnant or breastfeeding.
9. Can I request a topic or product guide?
Absolutely! We welcome suggestions. Send us a message through our contact page and let us know what you’d like to see covered.
